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Questions and Answers


~I don't have a paypal account, is there another way to purchase?
Yes! Upon checking out in your shopping cart you will be given the option to pay with a debit or credit card.

~ I want my photo on canvas, do you offer this service and what size?
Yes we do! However, we do require that you own the copyrights to the photo you are submitting, and for best quality; we will need the original file if possiible. Once we recieve your file, we will be able to inform you on the different sizes avail for your photo.

~ What inks do you use? 
All prints are printed with genuine HP Vivera quality inks. These inks are guaranteed for over 75 years and are the absolute best on the market! Our inks help create up to 72 million rich and vibrant colors; helping to bring your photos and our art come to life.

~ What frames do you use?
We use real artists' stretcher bars to make up every frame to order - the way it should be done! Prints are 1.5" deep gallery wrapped.

~ What canvas do you use?
We only use 100% cotton canvas - no imitations! Our canvas weighs in at a massive 400 grams and is 21 mil thick - now that's the best there is on the market!

~ Is there a S&H fee and what mail service are you using?
S&H fees are $24.99 per print order. Standard mail service is used to offer you better savings shipping.

~ How long will it take for my canvas print to get here?
Your canvas print takes approx 12 business days (standard S&H) from order to arrival. However, we do not anticipate delays from mail handling, severe weather conditions or any acts of God. So far canvas prints have arrived on time, if not a day prior to ETA.

~ Where can I get a copy of my "Artistic" photos?
We try our best to do all orders, however there are times when we have a work overload and we have to send your pictures out. We have contracted Designs of a Lady to handle our work overload because they adhere to the same quality and pride in their work. Your Artistically edited photo proofs can be found at designsofalady.com if it has been noted as such by their watermark. Please contact webmaster for proof / purchasing procedures. Otherwise your artistic edit was created by a staff

~ What type of camera are you using? the pictures are beautiful!
Canon XSI. The pictures are beautiful because of our subjects =). Thank you for the compliments.

~Will all the images on my cd be watermarked?
No they will not. Authorization for reproduction will be given by Enticing Art Photography. Our online portfolio will be the only images watermarked.

~ How soon will I be getting my CD with images?
It all depends on which package you chose. Example: the starter package includes 5 edited pictures, compared to the professional where we have 12 to edit. However, We strive to turn around your CD within 1 week. So far we have been able to give our customers their CD by the end of the following day.

 

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